Raj Kumar Hamal

Postgraduate study covering artificial intelligence, machine learning algorithms, data analytics techniques, and their practical application to business decision-making.

Undergraduate degree providing foundational knowledge in business administration, tourism planning, economics, operational management, and customer relations.

Rigorous science curriculum focusing on analytical methodology, biological sciences, chemistry, physics, and mathematics.

• •Managed operational planning and end-to-end logistics for 40+ multi-day international expeditions, coordinating budgets, suppliers, staff, and client requirements.
• •Built and maintained Google Sheets tracking dashboards for permit status, booking pipelines, and guide assignments, improving operational visibility across teams.
• •Compiled comprehensive post-trip analytical reports using client feedback, cost variance information, and incident logs to identify operational improvements.
• •Reconciled invoices, supplier payments, and guest billing, systematically identifying financial discrepancies and maintaining accurate financial records.
• •Translated operational and booking data into clear executive summaries for B2B partners and senior stakeholders.
• •Led multidisciplinary teams of 10+ staff members, managing workloads, service quality standards, and changing operational priorities in high-stakes environments.
• •Executed structured problem solving and independent decision-making to resolve urgent operational issues in time-critical situations.
• •Communicated effectively with international clients and corporate partners from diverse cultural and professional backgrounds.

• •Maintained detailed client enquiry and booking records, supporting invoicing workflows and payment tracking.
• •Assisted senior management with itinerary pricing and cost analysis to inform operational pricing decisions.
• •Analysed social media campaign performance using engagement metrics to optimize marketing reach.
• •Supported daily communication and coordination between clients, ground suppliers, and internal management teams.
• •Demonstrated high reliability and analytical diligence, earning a promotion to Tour Manager within six months.

• •Managed social media activities including content planning, publishing, audience engagement, and performance monitoring.
• •Developed digital content and campaigns aligned with brand and business objectives.
• •Monitored engagement, reach, audience behaviour, and campaign metrics to understand content and campaign performance.
• •Supported digital and paid social campaigns where required, focusing on execution, measurement, and optimisation.
• •Worked with tools including Meta Business Suite, Meta Ads Manager, Google Analytics, Google Tag Manager, Looker Studio, and Microsoft Clarity.
• •Used digital performance data to identify patterns, evaluate results, and provide practical recommendations for improving content and campaigns.